ADDITIONAL COVID-19 SERVICE PROVISIONS PROVIDED
We are committed to helping you with your service and sales needs during this difficult time.
To our valued customers. As concerns arise over the COVID-19 (CoronaVirus), we want to ensure that we are adapting to the ever-changing situation. We are still here to help you with your automobile service and purchase needs. If it concerns you to come to the dealership, here are some of the solutions that we are offering.
• Increased Service Shuttle Delivery! We have increased the amount of shuttle deliveries made available to you for drop off and pickup for your Kia vehicle service needs. This shuttle service is available in the Cleveland, TN area and will provide drop off or pickup from or to your home or workplace. Our shuttle will be consistently cleaned and sanitized for this complimentary service so you can feel safe and secure using this provision.
• PIckup and Delivery for Service Needs! We are currently offering complimentary pick up and delivery services for your vehicle to protect our community and customers. Don't let COVID-19 get in the way of your vehicles service and maintenance needs. Be assured we will return your vehicle with a fully sanitized vehicle cabin. This service will be made available to those who live within a 15 mile radius of our dealership. If you live further away from our dealership please let your service advisor know of you needs.
• Over the phone application process! We will be able to review your application over the phone. Giving you details such as down payments, monthly payments and helping you select which vehicles fit into your budget.
• Customized Video Walk-Arounds. We can send you a video of the car! We will be sure to point out all the vehicle has to offer, even any flaws or blemishes!
• Test drives brought to you! Once we have your preapproval, we can bring the vehicle to you for your test drive. No coming to the dealership needed!
• 100% Secluded Buying Process. When you come in to sign the paperwork, we will use our isolated office. We will thoroughly disinfect the office every morning and in between each customer!
We appreciate you allowing us to still assist in your car buying needs. We are working together to stop the spread of the virus while still maintaining a normalcy. Please feel free to call us during this time!
Kia of Cleveland Management and Staff