Our team loves getting feedback, and we’d love to hear from you. If you have been to Kia of Cleveland whether you bought something, got service, or even were just browsing, we would love to know how your experience went, and you can write about us on your favorite review site.
If you haven’t been to Kia of Cleveland yet, then take some time and read some of our stellar reviews below. They will help you see how wonderful it is to do business with Kia of Cleveland.
5 out of 5 stars
Had such a good experience ! Would recommend anyone to go here. So glad I chose kia to go to first. Everyone should choose kia of cleveland!
Shaun was great from first phone call till the deal was signed! He made sure I knew everything about the car before I drive it off the lot! He is a great addition to the Kia of Cleveland staff and everyone I know that is looking he is who I will send them to!
An overall pleasant experience. Everyone was helpful, answered all of my questions, and were very friendly. I will definitely be recommending others to this place!
I wrecked my vehicle a couple of weeks ago on the icy roads. I needed a vehicle and wasn’t sure what I should get. I called several dealers with inquires. Not only did Shaun Martin of KIA of Cleveland, TN answer my questions but he was the only one to get back to me with a quote. Although, the KIA Cleveland dealer was thirty miles away I chose to deal with them because of Shaun’s excellent customer service. When we arrived Shawn was waiting with the car for us. Everyone at KIA Cleveland was super nice and I felt very comfortable. I will recommend KIA of Cleveland, TN to everyone.... More
I went to kia unsure of what would happen. I didn't know if I wanted a car or what, I just knew I needed something new. My credit is pretty low and kia was amazing and didn't treat me like I wasn't worth the time. Matthew was my salesman and Brandon was the finance. The sales manager Jamie was awesome as well, he worked so hard to get me the car! They both worked so hard and did a FANTASTIC job at getting me into the car I love! I will forever be grateful for the opportunity they gave me and I'll continue to refer people I know to them. I will keep my business there.... More
Easy to work with. Made car buying easy. Great staff. I liked how smooth the process went. Had a good experience and good conversation with all I came in contact.
About a week ago, we began the journey of searching for my grandfather a truck. After visiting multiple dealerships and searching the internet, we landed at KIA of Cleveland, actually by accident, but we're sure glad we did! He ended up purchasing a used Chevy Silverado, with Andy Cubberley assisting us every step of the way. He wasn't pushy at all, only helpful and kind enough to keep going back and forth until we reached a good deal on the truck. When my grandfather returned the next day, thetruck was being serviced and all fluids were being changed, which was an unexpected bonus. Mr. Cubberley even had the truck washed and filled with gas. We will most likely be back in the fall to look for a car for my sister as she begins college. Our thanks and appreciation go out to KIA of Cleveland and Andy Cubberley!... More
I gave the rating because our salesman was a great help he talk to my son and was explaining stuff as they went through the paper work .he told what he need to do and he was very polite and friendly and didnt make me feel uncomfortable he treated us lkke he knew us and we had just met
After going to a few other dealerships in town that basically said I was crazy looking for a truck for the price range I wanted, I drove by this dealership on the way. I saw a nice big Dodge Ram sitting on the hill and thought "that is out of my price range." However after seeing that they had a competitive price on it and that the miles were lower than I was initially looking for I thought it was worth a little more than I was initially going to spend. Patrick gave me my space and wasn't overpowering. He pretty much brokered a deal through text with me for my fiance to buy a new car a few days later. That is hard to believe since I don't think she has ever had anything other than a Chevrolet.... More
I would highly recommend to any of my friends or family to go to this dealership and buy a car. I was taken care of in the car buying process from start to finish and I couldn't be happier with my overall experience. From the moment I walked in I was welcomed by a gentleman by the name of Patrick who ended up being able to walk me through the process effortlessly. Everyone involved went above and beyond to help me get into a new car.